Shipping policy

LAST UPDATED: 25-09-2026

At Divika, we know that when you order a spiritual remedy, you're looking forward to receiving it quickly and in perfect condition. Here's everything you need to know about our shipping process. Divika is owned and operated by Edwid Technologies Pvt Ltd.

1. SHIPPING COVERAGE

We ship across India to all serviceable pin codes. International shipping is currently not available.

2. ORDER PROCESSING TIME

  • Orders are processed and dispatched within 7 working days from the date of successful order confirmation.
  • Orders placed on Sundays, public holidays, or after 6:00 PM will be processed on the next working day.
  • Products that are energized or consecrated on specific auspicious days may take slightly longer — this will be mentioned on the product page.

3. DELIVERY TIME

Once dispatched, orders are usually delivered within 3–10 working days depending on your location.

Metro cities 3–5 Working Days
Tier 2 and 3 cities 5–7 Working Days
Remote locations Up to 10 Working Days

Total estimated delivery window: 7–14 working days from order placement.

4. SHIPPING CHARGES

  • Shipping is FREE on all prepaid orders across India.
  • COD orders may attract a nominal COD handling fee, shown at checkout.

5. ORDER TRACKING

Once your order is dispatched, you'll receive a tracking ID via SMS, email, and WhatsApp. You can track your order anytime using the tracking link we send you.

6. SHIPPING PARTNERS

We partner with trusted logistics providers such as Delhivery, Blue Dart, DTDC, Xpressbees, India Post, and Shiprocket to ensure reliable delivery.

7. ADDRESS ACCURACY

Please ensure your shipping address, landmark, and mobile number are accurate. Divika is not responsible for delays or non-delivery caused by incorrect address details or unavailability at the delivery location.

8. FAILED DELIVERY ATTEMPTS

Our courier partners generally attempt delivery 2–3 times. If delivery fails and the parcel is returned to us:

  • For prepaid orders: If you'd like us to re-ship the order, re-shipping charges will apply. Otherwise, a refund will be processed after deducting shipping charges.
  • For COD orders: The order will be marked cancelled.

9. DELAYS BEYOND OUR CONTROL

Delivery timelines may be affected by factors beyond our control — including strikes, natural calamities, courier disruptions, regional lockdowns, or festive-season rushes. We will keep you updated in such cases.

10. DAMAGED PACKAGE AT DELIVERY

If your package looks tampered with or damaged at the time of delivery, please refuse the delivery or record an unboxing video and notify us within 48 hours at support@astroapp.vip or +91 98304 96170.

SHIPPED FROM

Edwid Technologies Pvt Ltd
3rd Floor, 376, Madurdaha,
Near Anandapur Police Station, Kalikapur,
Kolkata, West Bengal – 700107
GST: 19AAHCE8310M1ZA